Privacy Policy

1. What we collect at signup

When you sign up we collect:

• your business name and city;
• your email address and mobile number;
• your answers to the “help me choose” questions, if you use them;
• your plan, billing choice and add-ons; and
• whether you agreed to the Terms and whether you opted in to text messages, with the time and the wording you saw.

Card details are entered on Stripe’s checkout page and go straight to Stripe; we don’t see or store your full card number.

2. Website analytics (no cookies)

This site uses no cookies. We count visits and clicks (page, language, device type, referring site and UTM tags) with Cloudflare tools and a random ID that is stored in your browser tab and cleared when you close it. We don’t store your IP address or personal details with these numbers. If your browser sends Global Privacy Control or “Do Not Track”, we count nothing.

3. How we use it

We use your details to set up and run your PeliFlo account, process payments, ship your Fly Box, send account and setup updates, provide support, and keep PeliFlo secure. We don’t sell your personal information.

4. Who processes it for us

We share personal information only with service providers that help us run PeliFlo, and only for that purpose:

• Stripe: payments and checkout;
• Cloudflare: website hosting, security and cookie-free analytics;
• Postmark: email delivery;
• Telnyx: text message delivery.

We may also disclose information if the law requires it.

5. Text messages (SMS)

If you check the box at signup, PeliFlo (The Fly Pelican LLC) will text your mobile number with account and setup updates, such as your signup confirmation, setup progress, Fly Box shipping updates, billing notices and replies to your support requests. Opting in is optional and is not a condition of buying.

• Message frequency varies.
• Msg & data rates may apply.
• Reply STOP to opt out at any time. Reply HELP for help, or contact us at alex@theflypelican.com · (754) 600-1059.
• Carriers are not liable for delayed or undelivered messages.

Mobile numbers and text messaging opt-in data are not shared or sold to third parties or affiliates for marketing purposes.

6. How long we keep it

We keep your account details while you’re a customer and for as long as needed afterwards to meet legal, tax and accounting duties and to settle disputes. We keep records of text-message consent and opt-outs as long as needed to show we followed the law.

7. Your choices

You can ask us to see, correct or delete your personal information, or to stop texting you, by contacting us below. We may need to keep some records the law requires.

8. Security

We use reasonable safeguards to protect your information, but no system is perfectly secure.

9. Children

PeliFlo is for businesses and is not meant for children under 13. We don’t knowingly collect their information.

10. Changes

We may update this policy. We’ll change the date above and, for material changes, email account holders.

11. Contact

The Fly Pelican LLC
7040 Seminole Pratt Whitney Rd #25-166, Loxahatchee, FL 33470
alex@theflypelican.com · (754) 600-1059